Terms & Conditions

Terms & Conditions

1. Acceptance of the Terms

By using LuckyGans Casino, you agree to be bound by these Terms and Conditions. If you do not accept them, please refrain from using our platform.

1. Eligibility Requirements

To use LuckyGans Casino, you must:

• Be at least 18 years old
• Not be a resident of restricted countries (see below)
• Have provided accurate registration information

1. Minimum Age Requirements

You must be at least 18 years old to use our platform.

1. Geographic Restrictions

We reserve the right to restrict access based on your location. Currently, residents of Australia, Austria, Belgium, China, Costa Rica, Curaçao, Denmark, Finland, France, Germany, Japan, Iran, Lithuania, Poland, Portugal, Russia, Spain, Thailand, Ukraine, and the United Kingdom are not permitted to use LuckyGans Casino.

1. Account Registration Rules

• You must provide accurate registration information.
• One account per user is allowed; multiple accounts will be blocked or suspended.
• Your account details may be requested for verification purposes.

1. One- Account-Per-User Policies

Multiple registrations from a single IP address or email address are prohibited and will result in the suspension of all related accounts.

1. Identity Verification and KYC

To ensure fair play, we reserve the right to request identification and proof of address during gameplay.

1. Account Accuracy Obligations

You must ensure that your account information is accurate and up-to-date.

1. Account Security Responsibilities

You are responsible for maintaining the security of your login credentials. You should not share or allow others to access your account under any circumstances.

1. Login Credentials and Password Protection

You agree to maintain the confidentiality of your password, username, and other registration details.

1. Restricted Behaviour and Prohibited Activities

• Collusion with fellow users
• Abuse of promotions and bonuses
• Engaging in manipulative gameplay

1. Bonus and Promotion Rules

Bonuses are non-transferable and only valid for a specific time period. You must meet the wagering requirements to withdraw funds.

1. Wagering and Gameplay Conditions

• Your losses will be deducted from your account balance.
• Wins will be credited to your account balance immediately after verification.

1. Bonus Abuse Prevention

We reserve the right to deny or revoke bonuses if we suspect abuse.

1. Deposits and Withdrawals

For information on deposits and withdrawals, please refer to our dedicated support pages.

1. Verification Before Withdrawals

You must verify your identity before withdrawing any funds from your account.

1. Processing and Review Procedures

Withdrawal requests will be processed within 3-7 business days after verification.

1. Responsible Gambling Expectations

• Please gamble responsibly.
• Set limits on your gaming activities to ensure a safe experience.

1. Self-Exclusion and Account Restrictions

If you feel that your use of our platform is negatively affecting your life, please contact us for self-exclusion assistance.

1. Game Fairness and RNG Systems

Our games are designed with fair play in mind using certified Random Number Generators (RNGs).

1. Technical Interruptions or Voided Gameplay

We cannot be held liable for technical issues that may void gameplay or cause inconvenience to users.

1. Suspension or Closure of Accounts

Your account will be suspended if we suspect any form of abuse, and the decision is final.

1. Intellectual Property and Platform Ownership

The intellectual property rights to our software, games, and website design are owned by LuckyGans Casino. You do not have permission to copy or reproduce them without explicit consent from us.

1. Limitation of Liability

We will not be liable for any indirect losses (such as but not limited to loss of profits), nor can we guarantee any specific outcome in gaming activities.

1. Modification of Terms

These terms are subject to change at our discretion. You should regularly review this page for updates and notify us if you disagree with any changes.

1. Contact or Support Guidance

If you have questions, please contact our support team via live chat or email.

1. Applicable Licensing or Regulatory Oversight where Relevant

LuckyGans Casino is a Costa Rica-registered operator that may be subject to various regulatory requirements in specific regions and jurisdictions.

Restricted Countries:The list of restricted countries may change over time; for the most up-to-date information, please refer to our live website's terms and conditions page.